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The Bainbridge Difference

Bainbridge Management Services is committed to providing our residents with an exceptional living experience. We fulfill this commitment through training each member of our property management teams in the Bainbridge Standards of Service Excellence.

Standards of Service Excellence:

  • We will address every service request within 24 hours of receiving the request.
  • All customers are treated with sincerity, honesty and integrity.
  • All Bainbridge communities are maintained consistently, expertly and with pride. Our residents are proud to call a Bainbridge community HOME.
  • Team members communicate with our residents on a regular basis.
  • Bainbridge Associates look for creative and unique ways to assist residents and resolve concerns immediately.

For our residents, our Standards of Excellence means that they live in a community with a responsive, creative, sincere team who is focused on providing the best living experience possible.

For our associates, our Standards of Excellence provide opportunities to learn and grow with a company that supports our associates and is focused on empowering team members to make the best decisions each day.